TERMS & CONDITIONS
CUSTOMER CARE
At G'lore, we believe that your experience should not end when you place your order. Our Customer Care team is here to help with questions, orders, products, and anything else you may need along the way
Whether you have a question before placing an order or need assistance after your purchase, we're happy to help.
Our Customer Care team can assist you with:
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Product questions and information
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Order status and tracking
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Shipping questions
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Delivery issues
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Damaged or incorrect items
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Returns and exchanges
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General questions about your G'lore experience
PRIVACY & SAFETY
At G'lore, your privacy and the security of your information are important to us. We are committed to handling your personal information responsibly and providing you with a safe and secure shopping experience.
When you place an order, create an account, contact us, or interact with our website, we may collect information such as:
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Name and contact details
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Billing and shipping address
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Email address and phone number
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Order and purchase information
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Information you provide when contacting Customer Care
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Website usage and technical information, such as browser type and device information
We only collect information that is reasonably necessary to provide and improve our services.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
PAYMENT SECURITY
Payments made through our website are processed using secure payment services.
G'lore does not have access to or store your complete payment card details. Payment information is handled by the relevant payment provider according to its own security and privacy practices.